Privacy Policy

1. Introduction and Scope

This Privacy Policy applies to Star IT USA (“Star IT,” “we,” “our,” or “us”) and its affiliated brands and websites, including staritusa.com. It explains how we collect, use, and protect personal information provided through our websites, forms, and communications. This Policy also includes specific terms for SMS/Text Messaging in compliance with U.S. A2P 10DLC carrier rules.

By using our website, submitting forms, or providing your phone number, you agree to the terms of this Privacy Policy.

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2. Information We Collect

We may collect the following types of information:

Contact Information: Name, email address, phone number, and mailing address.

Preferences: Your opt-in/opt-out choices for SMS, email, or newsletter communications.

Form Submissions: Any details provided through contact forms, signup pages, or verbal consent.

Usage Data: Website analytics (cookies, IP address, browser type).

Payment/Donation Information: If you donate or make payments, billing and transaction details.

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3. How We Use Your Information

Provide Services: To respond to inquiries and deliver requested information or services.

SMS/Text Messaging (with consent): To send informational updates, event reminders, verification codes, or program announcements.

Improve Our Offerings: To evaluate and improve websites, communications, and services.

Compliance: To meet legal and carrier requirements, including honoring opt-outs promptly.

Sender Identification: All SMS messages will clearly identify Star IT USA as the sender.

We will not use your personal information for undisclosed purposes without your permission.

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4. SMS/Text Messaging Terms

If you provide your phone number and consent to SMS:

Message Content: Service alerts, reminders, updates, or nonprofit announcements. No unrelated or third-party marketing.

Frequency: Message frequency may vary depending on your interactions.

Charges: Standard carrier message & data rates may apply.

STOP Opt-Out: Reply STOP (or CANCEL/END/QUIT/UNSUBSCRIBE) to stop receiving messages. We will confirm your opt-out and stop messaging you.

HELP Instructions: Reply HELP for support. You may also contact us directly (see below).

Delivery Disclaimer: We are not responsible for delayed/undelivered texts due to carrier issues. Carriers are not liable for delayed or failed messages.

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5. Consent to SMS

Consent is collected in the following ways:

Website Forms: By entering your number and submitting, with clear disclosure and Privacy Policy link.

Email/Newsletter Opt-In: If you sign up and provide your number.

Verbal Consent: If you agree verbally during events or calls.

Keyword Text-In: If you text us a keyword to subscribe (confirmation message sent).

Providing your phone number is optional and not a condition of service or donation.

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6. Privacy of Your Data

We do not sell, rent, or share your phone number or SMS consent with third parties for marketing.

Numbers are only used for communications related to Star IT USA and its activities.

Limited sharing may occur with trusted service providers (e.g., SMS platforms, payment processors) bound by confidentiality.

Information may also be disclosed to meet legal requirements or protect safety.

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7. Data Security

We use technical, administrative, and physical safeguards to protect your data. While no system is 100% secure, we work to keep your information safe.

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8. Your Rights

Opt-out of SMS anytime by replying STOP.

Access, update, or delete your data by contacting us.

Control cookies/tracking via browser settings.

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9. Children’s Privacy

Our services are not directed toward children under 13. We do not knowingly collect information from minors.

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10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted with a new “Last Updated” date.

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11. Contact Us

For questions about this Policy or our SMS program:

Star IT USA
3435 Wilshire Blvd, Suite 3030
Los Angeles, CA 90010
📧 info@staritusa.com
📞 +1 (281) 809-0089